Privacy Policy

This Privacy Policy explains how skycity-auckland-casino.top (“we”, “us”, or “our”) collects, uses, discloses, and safeguards information when you visit our website and use our services. It is intended for users located in New Zealand and is written to be consistent with the New Zealand Privacy Act 2020 and its Information Privacy Principles. By accessing or using our website, you agree to the practices described here. If you do not agree, please do not use our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the end of this page. Your continued use of our website after any changes are posted means you accept the revised Policy.

Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website. The types of personal information we may collect include your contact details, preferences, and any information you submit through forms or communications with us.

We also collect device and usage information to help operate, secure, and improve our website. This may include log data, IP addresses, browser type, device identifiers, pages viewed, the time and date of your visit, and referral URLs. We may use cookies and similar technologies to recognize your browser or device and to gather analytics.

  • Information you provide: name or alias, email address, messages you send us (including support inquiries), and any content you submit via forms.
  • Transactional and preference data: your settings, saved preferences, and communications choices (such as marketing opt-ins/opt-outs).
  • Technical and usage data: IP address, device information, browser type and version, operating system, pages viewed, time spent on pages, links clicked, and general location derived from your IP.
  • Cookie and similar technology data: cookie identifiers, web beacons, local storage data, session information, and analytics metrics to understand website performance and user interactions.

We do not seek to collect sensitive information (such as health, biometric, or financial account numbers) through this website. Please do not submit such information. Our website is not intended to collect information from persons under the age thresholds set out below under “Terms of Use Basics, Security, and Legal”.

How We Use and Share Information

We use your information to provide and maintain the website, respond to your enquiries, personalize content, administer promotions or newsletters (where applicable), ensure site security, detect and prevent fraud or abuse, comply with legal obligations, and improve our services. Where we rely on your consent (for example, to send certain marketing communications or to place non-essential cookies), you may withdraw that consent at any time.

We may share information with trusted service providers who assist us in operating the website and delivering services (for example, hosting, analytics, security, or email delivery). These providers are permitted to use the information only to perform services on our behalf and must protect it appropriately. We may also disclose information if required by law, in connection with a merger or transfer of assets, or to protect our rights, users, or the public. Some recipients may be located outside New Zealand; where we transfer information internationally, we take reasonable steps to ensure comparable privacy safeguards are in place.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. We may aggregate or de-identify data and use that information for analysis, research, and reporting, and such information will not identify you.

Your Rights and Choices

Subject to certain exceptions under New Zealand law, you may request access to the personal information we hold about you and ask for corrections if you believe it is inaccurate or incomplete. You may also manage your marketing preferences, control cookie settings in your browser, and withdraw consent where our processing is based on consent. We will respond to requests within a reasonable time and, where permitted, may charge a reasonable fee for providing copies of your information.

  • Access and correction: You can request a copy of your personal information and ask us to correct inaccuracies.
  • Marketing choices: You can opt out of marketing emails by using the unsubscribe link or contacting us at the email below.
  • Cookies: You can manage cookies via your browser or device settings; blocking cookies may affect site functionality.
  • Consent withdrawal: Where processing relies on your consent, you may withdraw it at any time, without affecting prior lawful processing.
  • Complaints: You may lodge a complaint with us, and if unresolved, you may contact the New Zealand Privacy Commissioner.

To exercise your rights or make a privacy-related request or complaint, please email [email protected]. We may need to verify your identity before fulfilling your request to protect your information.

Terms of Use Basics, Security, and Legal

Eligibility and intended audience: This website is intended for New Zealand users. If any content or features relate to gambling, they are intended only for persons aged 20 years and over in New Zealand. For all other purposes, you must be at least 18 years old to use the website. By using the site, you confirm that you meet the applicable age requirement. Permitted use: You agree to use the website only for lawful purposes and in a manner consistent with these terms and applicable laws. You must not engage in conduct that could damage, disable, or impair the website, or that interferes with others’ use. Content: The information on this site is provided for general informational purposes only and does not constitute professional, legal, or financial advice. We do not guarantee the accuracy, completeness, or timeliness of information on the site.

Security: We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure; you use the site at your own risk. Third-party links: Our website may contain links to external sites that we do not operate or control. We are not responsible for the privacy practices or content of those sites. Limitation of liability: To the maximum extent permitted by New Zealand law, we disclaim all warranties and will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website. Governing law: These terms and this Policy are governed by the laws of New Zealand, and you submit to the non-exclusive jurisdiction of New Zealand courts. Changes and availability: We may modify, suspend, or discontinue any part of the website at any time without notice.